Mykola Nikolaychuk: The future reliability of a tractor depends on the service engineer

During the tender for the purchase of Fendt tractors, which was won by the company “Agrostructure” in the Zhytomyr region, “Agro-Region” analyzed the market.

This was noted in a comment to AgroPortal.ua by Mykola Nikolaychuk, Technical Director of the “Agro-Region” Group of Companies.

According to him, the pricing policy for both equipment and service is more or less the same among different dealers. Therefore, for the company, the key factor was responsiveness, particularly the speed of repair services (if necessary) during peak agricultural seasons, as downtime for equipment is costly.

Mykola Nikolaychuk emphasized that the future reliability of the tractor depends on the service engineer. If an untrained specialist arrives for maintenance or repair, someone who does not fully understand the specifics or neglects the manufacturer’s recommended service protocols, but simply replaces the filters and oil, while the manufacturer mandates other specific procedures for the equipment’s reliability, it could lead to disastrous consequences for the owner.

“Quality service is one of the key elements of ‘Agrostructure’. Their specialists are knowledgeable, provide the best advice, and are available for consultation at any time. We appreciate such a professional approach because it gives us confidence that our equipment won’t fail at critical moments,” he said at the opening of the company’s service center in the Zhytomyr region.

Details — AgroPortal.ua